Ignatius Press Website Review

Company Name: Ignatius Press

Website:  https://www.ignatius.com

Adress:  1348 10th Ave, San Francisco, California

Overall Rank:  9.5 out of 10


Ignatius Press

Ignatius Press is a Catholic publishing house based in San Francisco, California, USA. It was founded in 1978 by Father Joseph Fessio SJ. Ignatius Press is considered one of the largest religious publishers in the United States of America. The main objectives of Ignatius Press were to print English translations of contemporary European theologians and to support the teachings of the Church. Nowadays they cover not only theological matters but world issues and culture as well.

Ignatius Press is the primary English-language publisher of the works of Joseph Ratzinger (now Pope Emeritus Benedict XVI). They have a full list of publications with a number of new offerings each spring and fall. Among the reprints, they have issued are works by leading Catholic theologians.

They also publish the various study and devotional editions of the Ignatius Bible, making use of the Revised Standard Version, Second Catholic Edition, a translation revised according to Liturgiam authenticam to publish an annual congregational Missal.

In 2014, Ignatius Press entered into a distribution agreement with the Catholic Truth Society. In addition, it entered a collaboration with the Pope Benedict XVI Institute for Sacred Music and Divine Worship and Lighthouse Catholic Media.

Foreign distributors are located in Australia, Canada, Nigeria and the United Kingdom.


Ignatius Press Store Online Website -www.Ignatius.com

ignatius press

If you want to buy online products from Ignatius press, you need to visit www.ignatius.com site.

A website is easy to navigate and it is users friendly. Navigations is simple and easy to follow. The logo is placed in the visible place. It serves also as a link to the homepage, allowing you to return to it no matter where you are on the page. Pages are loaded very fast.

The website is responsive, means it works on personal computers, tablets, and mobile devices what is essential for users who try to access the site on their cell phone.

Ignatius.com website is focused on the simple and easy purchase of their products. Besides, to store online www ignatius.com, they run additional Ignatius Websites where you can find more information on their e-books, movies, and Catholic video programs.

The navigation

The main navigation (menu) is placed s on the top of the page.  In order to make it easy for all visitors to find the information they are looking for, a search bar is added. When you click on one of the element of the main menu the side menu appears on the left side of the page. Here are listed all categories and subcategories of the products.

Sign-up form

The email sing.up form is in a visible, place in the very top of the page and they are easy to obtain. I have been receiving an e-mail from Ignatius Press approximately once a week.

By using the form to sign up, you will be added to the Ignatius Press Insider list.  One of the benefits of this service is a discount on future purchases. You will receive notifications by e-mail on:

  • The latest books, videos, and music (at 15-30% off regular price!)
  • Discounts on books and videos of current interest
  • Special discounts on all products
  • Alerts on important events in the Catholic community and media

Ignatius press DVDs

 

On the main page there are 3 carousels that show:

  • New and Recently Released books and other media.
  • Best Sellers and
  • Features Products.

On the right sidebar, there are banners which lead you to other pages, Ignatius websites or other related sites as well.

 

 

Contact information

You can find e-mail and phone number in the footer so it can be seen on every page. But need furthers search and clicks. On the left side of the footer is Contact session. Here you can find Customer Service.


Shopping and shipping information

The most important and relevant shopping and shipping information are in the website footer:

Ignatius press foot page

Shipping And Handling

Your order ship the day they receive it at their fulfillment center. During peak periods a one or two day delay is possible. Average delivery time is 2-3 weeks from receipt of an order. The order is shipped via Media Mail or UPS from the website, depending on what you choose. You can ask for special shipping requests.

For international orders, unless you select UPS with its accompanying charges as the shipping method for your order, they will ship via Global Priority.

Return Policy

The return policy is clearly described and is very strict. Products are not sold on approval.  No exchanges are possible except for damaged or defective items.  Problems must be noted within 30 days of receipt of the product. Shipping costs will not be refunded.  Every e-book and downloadable audio purchases are final.


Payment: Safety and Privacy

You can make a purchase in 4 steps.

  • First, you need to create an account or login if you have already made it.Ignatius press an account
  • In Card details page you can see your product specification. If you do not have an account you can still create it here or click  Login for express checkout button (see yellow).

ignatius press account

  • By clicking on Login for Express Checkout button you are again on Card details page. Here you confirm that you have read Term and condition by clicking on a little square near text and click the Checkout button.

ignatius press termsand conditionsignatius press termsand conditionsignatius press termsand conditionsignatius press ignatius press terms-and-conditions
ignatius press termsand conditionsignatius press termsand conditions

  • On Check out session you just review your information carefully,  fill up your credit/debit card information and click Submit button.

Purchase can be made only by credit/debit card (American Express, Visa, Discover Card, MasterCard).

The Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

Ignatius press security

Web Discount – why to buy on www.ignatius.com

There are at least 2 reasons:

  1. For all products you buy on the website your price is about 20% lower than the regular price. It is possible to place your order also by calling 1-800-651-1531 but in this case, web discounts will not be applied.     
  2. If your order is three items or more (excluding digital items), you will receive a free book of their choosing. This book will be automatically included in your shipment at no cost to you. 

Ignatius Press Products

  • Ignatius Books

You will find over  1600 titles from Bibles and other Catholic spiritual book for adult, teens, and children to educational books to enrich your understanding of Catholic Church teaching.; Suitable for adult and child religious education in the parish or in the home.

In the article The Sacraments – Books and Media review/Ignatius Press you can read my review about products relating to the 7 Sacraments of the Catholic Church.

Some of the titles are also in Downloadable Audio File format (e-book).

Ignatius Press e-books are available in .prc and .epub format. Both file types can be read on your computer or laptop using reading programs that are free to download. The most popular is Calibre, which can be used on both a Mac or PC. Mobipocket files (.prc files) can be uploaded to Kindle.

Adobe Digital Editions can also be used to read e-books but is limited to reading epub files only. Adobe Digital Editions can be downloaded on both a Mac or a PC.

  • Magazines

The Ignatius Press issues Catholic World Report and Homiletic and Pastoral Review periodicals. Both are no longer taking print subscriptions or renewals. New online content is available at CatholicWorldReport.com and HPRweb.com.

  • Movies

You can choose among  130  films in DVD format, broadly divided into 2 categories: Educational and Documentary films. Unfortunately same of DVD can only be sold in the US and Canada.

My favorite movies are stories on the lives of Saints.

My TOP 4 movies from Ignatius Press website:

Bakhita
Bakhita

Clare and Francis
Clare and Francis

Faustina: The Apostle of Divine Mercy
Faustina: The Apostle of Divine Mercy

Don Bosco
Don Bosco


Additionally, 80 streaming films in VOD (Video on Demand) format is available and ready to stream. Video on demand are systems which allow you to select and watch movies a when they choose to.

The streaming films are for rental only. You will have 7 days from the date of purchase to watch a film. You can watch it as many times as you like in the 7-day. You can start a film in the middle using the location slider on the video control, but it will not remember where you left off if you close the page.

Some of the films and streaming videos can only be viewed in the US and Canada.

  • Music

Want to listen to the music for you soul? In Ignatius Press, you can find music CDs and enjoy religious inspirational music, a music of chant, classics or instrumental music.

  • Audio

If you don’t have the time to sit down and open the book, an Audio Book on CD or a Downloadable Audio Files are perfect solutions. There are around 130 titles in the catalog.

  • Art

Ignatius.com is not only the bookstore website. On the website, you can buy also the statues of Jesus, Mary and saints, Crosses and Crucifixes, pictures/icons and others high-quality Catholic gifts.

The Bavarian Madonna
The Bavarian Madonna

Crucifixion Masterpiece
Crucifixion Masterpiece

Mother of God
Mother of God

Pope Francis Rosary
Pope Francis Rosary


 Comments and reviews

It is not a possibility to drop your comments or product review. This is not in line with modern practices of the world of online business.  If you are looking for reviews of particular books publishing by Ignatius you should browse to other pages.

I expect more complaints about the return and no refunded policy but I have found only one complaint of angry and dissatisfied customer (from 2006) who wanted to return the product.


Social media

Store online is present and active on Facebook, Instagram, Twiter, Pinterest, and Youtube.

On Facebook, they have 364,000 likes and almost the same number of followers. Page holds the batch very responsive to messages, means that you can expect replies to your message within an hour. Review rank is 4,9 based on 19 reviews.

The official Instagram of Ignatius Press has 48.3k followers and on Twitter 8,370 followers and 3,430 likes. They post several tweets a day. (all data as of July 10, 2017).

Below, you can watch their latest  video on Youtube

 


Pros & Cons

Pros:

  • Concern for the spread of  Catholic doctrine and teaching
  • User-friendly website
  • Security of personal data and purchase
  • Broad assembly of books&media
  • Offer other Catholic items
  • Lower website price
  • Offer e-books and other e-media
  • Good  customer service

Cons:

  • Payment is possible only by credit card
  • No possibility to review products on site
  • Strict return policy

Final Verdict – “Big Heart, Small Change”

One of the Ignatius anonymous employees wrote the review in Glassdoor ( Glassdoor is a recruiting site; it holds a database of millions of company reviews).

 He/she stated that there is a lot of heart in this company, and wants the best for both the other employees and the readership they work for. On the other hands, “There is also strong resistance to forward movement and change in the company (even if that change might lead to higher efficiency). Because the group is like a family, sometimes people forget the importance of professional tact.

I think the website reflect above described working environment and atmosphere. Ignatius.com is a  nice Catholic store online with a lot of wonderful product but the website needs a bit modernization.

Obviously, their main mission and goals are not to build up economic profit but to build up the Faith and spread Christian/Catholic teaching around the world. Due to this fact it is worth supporting Ignatius Press.

Overall Rank:  9.5 out of 10


If you have any experience with Ignatius Press (book)store online and would like to provide your review or any feedback, please do so below. It may help others when buying Ignatius books, media, and other Catholic products. If you have any questions for me feel free to ask!

9.5

Website-visitors perspective

10.0 /10

Security&Safety

10.0 /10

Customer Service

10.0 /10

Shopping tools

9.5 /10

Content

9.5 /10

Products quality&diversity

10.0 /10

Customers Reviews&Comments

7.0 /10

Social Media Presence

10.0 /10

Pros

  • Concern for the spread of  Catholic doctrine and teaching
  • User-friendly website
  • Security of personal data and purchase
  • Broad assembly of books&media
  • Offer other Catholic items
  • Offer e-books and other e-media
  • Lower website price
  • Good  customer service

Cons

  • Payment is possible only by credit card
  • No possibility to review products on site
  • Strict return policy

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